Privacy Policy

                     Terms & Condition 

Term and conditions of business dealings:


Here business dealing is being used for any transaction, registration, or interaction between a firm/ company and a current or supplier prospective client, or any other third party.


Pricing :

  • From time to time, the prices of our goods may get displayed on our Lilliputs website. As we continue posting the price of each item, we will always try ensure 100% accuracy; however, the firm or company reserves the right to amend the price in the event of an inadvertent error.
  • Although Lilliput can revise goods rates periodically, this will not affect orders that have already been confirmed.
  • We have the right to correct pricing issue that gets shown to customers due to typographical/human errors/ If the posted price of any product is less or more than the fixed price. The order will be processed only after receiving confirmation from the client/consumer. We are liable to cancel the order if the client fails to make contact despite our best efforts.
  • The order will only be executed if the payment is received and confirmed. If an order is placed online. Customers can make payments on Lilliput’s website either by RTGS, using a debit card, credit card, or UPI payment, or by net banking using INR in the bank account number provided by the company by the company.


Purchase Order Process 


The acceptance of a purchase order and the availability of the ordered product(s) is subject to Liliputs’ approval. The order by any customer cannot be executed without acknowledgment, followed by confirmation via email. If an order is not confirmed, it will be regarded as canceled. It will not get executed. Additionally, orders can’t be canceled once they are dispatched.


Delivery and dispatch of orders:


Lilliputs prioritizes dispatching orders quickly and the delivery period should only be regarded as a tentative estimate, not an exact one. The products listed as being in shortage due to technical reasons will be sent out as soon as possible. Lilliputs is not responsible for delays caused by couriers or transporters.

Order shipment:


We processed your order as per our standard operating procedure (SOP). Prior to packaging, Lilliput will ensure that the product is fit for shipping. Deliveries are made as per the timeframe specified by our delivery partner. Rarely, the delivery of the product can be delayed due to unforeseen circumstances. We will inform you via email about the shipment details, the docket number, and the courier company’s details so you can track your order.


Management of return products


  • Deliveries are to be made to the address provided by the customer. Lilliputs cannot be held responsible for any address that contains errors or is incorrect.
  • The risk of loss/misplacement of an order is not ours once the parcel leaves our premises and once the parcel is out of our control. We are able to exchange the goods received if they are in damaged condition after 5 days of delivery. Along with your written request, you must include authentic & real packaging.
  • The goods will be inspected by Lilliputs, and the decision made will be emailed to you regarding whether they are suitable for exchange or not. If a customer provides inaccurate or false information to make a replacement, legal action can be taken.
  • The damaged items exchanged will be settled within 15 days from the date of receipt of the damaged goods. However, it will happen only after being inspected by the company and after our satisfaction. A notification will be sent to you. Refunds are not possible under this provision; only exchanges are permitted.
  • Customer claims that were rejected because of an incorrect order placed or an incorrect address conveyed, or merely due to being dissatisfied will not be eligible for exchange or claim.


Order cancellation


In the event that we have not shipped orders, we may cancel them. However, it happens rarely.


Liabilities that we have


Throughout our sales process, we guarantee that all products are for domestic use only. By using Lilliputs in any way, whether commercial or otherwise, Lilliputs will never be liable for any economic losses you might encounter due to its use.


Responsibilities related to accounts


Llliputs is not responsible for the security of your account. Lilliput’s site is not suitable for use by minors. You should only use it if you are an adult. Consumers must maintain the confidentiality of their accounts and passwords with respect to their computers. You are not sharing any confidential or proprietary information and there are no infringement rights on the information you shared.


We do not take responsibility for the content that you upload on our site or in an email. Content containing unparliamentary language will be subject to legal action. With prior notification to you, Lilliputs reserves all rights to refuse service or terminate any account(s).

In the event of any subsequent changes to these terms and conditions, we reserve the right to do so without prior notice.


Legislation & Jurisdiction


For the resolution of any disputes about this Agreement, you submit to the nonexclusive jurisdiction of the state and federal courts in “SAS NAGAR” located in Punjab.